Tuesday, 7 July 2015

How to Use Social Proof to get Better Results from Facebook Ads

Today’s article is a guest contribution by Aimee Millwood.

Facebook ads provide enormous potential to grow traffic and sales. But knowing how to create ads that get results isn’t easy. Many businesses fail to grow traffic on social because they don’t know how to create ads that grab attention.

Here’s the bottom line: To sell on social media, you must use social proof, and it has to be the right social proof.

Don’t just take our word for it.

What the Data Has to Say about User-Generated Content (UGC) Facebook Ads

We ran A/B tests to compare how Facebook ads with customer content performed against ads with only brand content.

We saw that cost per acquisition dropped significantly, while conversion rate and average order value shot up.

On average, Facebook ads with UGC had:

  • 300% higher click-through rate (CTR)
  • 50% lower cost per click (CPC)
  • 50% lower cost per acquisition (CPA)

Why the great results?

For one thing, selling on social has traditionally been difficult for many brands. Social is a place where people go to connect with their friends and networks, not to look for things to buy. As Gilt’s Susan Lyne put it, trying to sell on social is like trying to sell at a bar.

She may have a point, but done correctly, selling on social is possible. You’ve just got to join in the conversation rather than interrupt it.

By integrating content created by customers (and Facebook friends), people see a recommendation from a person they trust, not an ad thrown at them by a brand.

These results are great, but they don’t mean you should run off to Facebook and start putting your customers’ UGC on ads.

It’s not enough to simply plaster a customer-submitted Instagram photo or product review on an ad. You need to know how to integrate customer content intelligently in order to tap into its potential.

How to Get the Best Results from Facebook Ads

We’re here to teach you what the data showed us about how to drive the best results from Facebook ads.

We sat down with our Director of Advertising and took a look at insights gained from testing thousands of customer-content Facebook ads. Here are our conclusions along with insider tips on how to get the best results from Facebook ads.

These tips and statistics deal specifically with using reviews in Facebook ads, but the advice applies regardless of what type of UGC you’re using.

1. Take Advantage of Ad Copy

The review (or other UGC) is obviously the most important part of the effectiveness of the ad. But the ad copy is a key element as well. Some tips:

  • Keep it short. Shorter ad copy performs better.
  • Though it may seem counter-intuitive, don’t use the word “reviews”! It comes across as too salesy. Ads with the word “reviews” in the copy don’t perform as well.
  • Make sure the voice in the copy matches your brand voice and message, not the customer’s. The review is where you let the customer speak. The top of the ad should stay on brand.

For example, in the ad below, notice how the ad copy is short and to the point, in the same tone as the review itself. Also, the copy is concise but comprehensive, making it easy for people to understand the message instantly.

brathwait-return-of-the-gentleman

However, the following ad copy refers to the review; and because of this, it comes across as too salesy and forced. Additionally, the tone is much more formal than the review, so it doesn’t work as well. Also, it’s too long, so it doesn’t have the same impact that short, snappy ad copy does.

brathwait-return-of-the-gentleman-2

2. Use Product Reviews for First-Time Visitors and Site Reviews for Re-targeting

In social advertising, it’s vital to target the right person with the right message at the right time.

When it comes to Facebook ads, this means you should use a specific kind of review, depending on whether people are familiar with your store or they are first-time visitors. When you’re trying to gain clicks and traffic, it’s better to use product reviews.

Use reviews of top-rated, top-selling products to attract first-time visitors with specific items.

nations-photo-lab

Once someone has clicked through to your site, seal the deal by re-targeting them with ads containing site reviews.

nations-photo-lab-2

Why? Top-rated, top-selling products will attract new visitors, but after they visit the site and don’t buy the product, it’s more effective to re-target them with site reviews. Site reviews emphasize the authenticity and strength of the brand, not a specific product, so the reviews will reinforce your brand even if the visitors don’t want to buy the specific product.

3. Include Personal Key Words

You might be proud of a review that says “Great shipping and excellent service,” but that doesn’t mean it makes good copy for an ad. Especially on social media, people want to read about real experiences. Using personal pronouns is a psychological cue that the stories are authentic.

Because of this, reviews that have words like “I,” “my,” or “we” are much more effective than reviews that don’t refer to personal experiences.

4. Avoid Reviews with Multiple Exclamation Points

The beauty of using UGC as ad creative is that it is genuine and credible content from real people.

However, when the copy is too enthusiastic, even if it is real, it looks fake to the reader.

Even though the overexcited review looks good to you, it is less trustworthy, which is why ads using reviews with “!!!” are less effective.

So, keep your reviews to one exclamation point maximum.

Look at the difference in the two ads below. While subtle, including too much enthusiasm doesn’t seem as trustworthy.

life-beam

life-beam-2

5. Focus on the Experience

It’s better to use a review in which someone talks about using the product than one in which they describe the fast shipping. Once again, it comes back to people wanting to relate to a real and personal experience.

Reviews that tell a story like “I gave these bracelets to my daughter for her birthday and she was so excited,” are more effective than something like, “The bracelets arrived quickly.”

In the example below, the carousel displays reviews with generic praise about the product and service.

pawstruck

In contrast, the following carousel contains specific examples of personal experiences, making it much more effective and relatable.

pawstruck-2

6. Test It First

Try not to put money into anything you haven’t tested organically first. The beauty of Facebook is that you have a lab where you can test content, albeit on a smaller scale than with an ad.

Test different copy, images, and audiences to see what resonates before you pull out your money.

test-it-first

In summary, the customer’s voice is your most powerful marketing tool. Use it to your advantage by integrating customer content in your Facebook ads. These tips can help you get the best results from this effective strategy.

About the Author: Aimee Millwood (@aimeemillwood) manages the Yotpo blog, where she writes about marketing, growth, and engagement.

Facebook's new floating video feature lets you scroll while you watch

Float
Feed-twFeed-fb

If Facebook's ever-flowing News Feed does not satiate your thirst for videos of babies and weddings, you'll like the platform's new feature. The site now lets you detach a video from the News Feed and move it anywhere within the browser window, so you can scroll Facebook while watching.

The option is accessible via an icon in the lower-right hand portion of a video (accessible on mouse-over while the video plays). When you click the icon, the video becomes movable — though you can't pull it out of the browser window. The feature only works on desktop for the time being, not on Facebook's mobile app; clicking a video in the News Feed on your phone will immediately open it in full-screen mode. Read more...

More about Video, Facebook, Social Media, and Apps Software

5 Essential Ways Marketing Must Change to Support Inside Sales

After years of running and advising startups, I’ve found that many businesses struggle with friction between sales and marketing. Sales often complains that marketing is not generating quality leads. Marketing, on the other hand, criticizes sales for not properly following up with prospects.

In the few companies I was involved with where marketing and sales were aligned, the difference was palpable. These businesses had a clear go-to-market strategy that translated into well-defined priorities for every employee. They also had a much stronger company culture and terrific morale across the organization.

On paper, aligning sales and marketing shouldn’t be hard. Marketing, after all, has the same goal as sales (or, as Peter Drucker said, “the aim of marketing is to make selling superfluous”). In practice, however, finding a good fit between the two departments is one of the more difficult problems in business.

This problem is all the harder in the age of inside sales. With shorter sales cycles and lower price points, there is very little opportunity for sales and marketing to collaborate on specific deals. Throw in the typical strong personalities of sales and marketing leaders, and you have an interesting challenge.

Solving the sales-marketing alignment challenge is critical to your business success. For inside sales to work well with marketing, it is imperative that marketing adopt a few key changes to its principles and processes.

Here are 5 ways marketing must change in order to become effective in a high velocity inside sales go-to-market strategy:

1. Marketing Must Adopt Transparent Pricing

Selling software used to involve sitting across from a prospect, showing off a product demo, and then offering a custom quote based on the customer’s requirements and input from the sales manager.

This method does not work in the present-day context. Buyers today have access to much more information, and they complete nearly 60% of the sales cycle before even talking to a rep. They demand transparent pricing in order to purchase only the products that fit within their budgets and feature requirements.

Besides being more buyer-friendly, transparent pricing offers two tacit benefits to your sales team as well:

  • More qualified leads: Transparent pricing helps buyers qualify your solution for their budgets and reach out only if there is a fit. By pre-qualifying buyers this way, you can ensure that only higher quality leads get through to your inside sales team.
  • Lower friction, faster deals: At an average of 45 days, inside sales cycles are significantly shorter than field sales. To sustain shorter cycles, you want prospects to make purchase decisions quickly. Transparent pricing ensures that your sales team spends the least amount of time possible on pricing. They can focus on the more valuable task of sharing the benefits of your solution for a specific prospect’s needs.

Ideally, you want your pricing to be as easy to understand as possible. You can vary pricing by features or users, but make sure to optimize for, at most, two variables. More than that and you will confuse prospects and lengthen the sales cycle.

RingCentral is a great example of transparent pricing. It offers pricing based on number of users and edition (bundle) chosen. With just three different plans, prospects don’t have to struggle with choosing from endless plans and customization options. This removes friction from the sales cycle and helps RingCentral sell more.

pricing-page-6-6-15

Contrast this with their competitor ShoreTel. Although ShoreTel offers similar products, its pricing plans are confusing and non-transparent. Buyers who land on the ShoreTel website have no option but to contact a sales rep, even if the products are beyond their budget or requirements.

shoretel-pic

Key Takeaway

More options work well with enterprise sales where your goal is to maximize revenue per deal, but in a high velocity inside sales environment, limiting choice yields better results (600% better, according to one study). By directing marketing to adopt transparent pricing, you will ease the buyer’s decision-making process, thus aiding the inside sales team.

2. Marketing Must Have a Leads Quota

The performance of a sales team is a function of the total number of leads it receives each month. The higher this number, the more leads it can process, and the more it can sell.

This is true for every sales team, but is all the more pertinent for inside sales. The inside sales cycle is much shorter than field sales (around 45 days versus 6 to 9 months for field sales), and inside sales reps are not bound by physical limitations (such as taking meetings), which enables them to handle much higher lead volumes.

Thus, a high velocity inside sales team needs a constant influx of qualified leads delivered at a regular rhythm to be successful. This is the reason marketing must have a monthly leads quota. If marketing can’t send enough leads to sales even for a single month, it will be difficult for the inside sales team to meet its bookings number. This is bad for the bottom line and worse for sales-marketing alignment and morale.

Jason Lemkin of Saastr.com agrees, saying that just as a vice president of sales carries a sales quota, a “vice president of marketing needs a leads quota.”

For this idea to be successful, however, sales and marketing must work together to define what makes a qualified lead. In the past, it was common to use BANT (Budget, Authority, Need, and Timeframe) as qualifying criteria, though today more relaxed criteria is used. Once sales and marketing agree on a definition of a qualified lead, marketing can be held responsible for a monthly qualified leads quota.

Key Takeaway

Give your marketing team a leads quota with well-defined qualification metrics. This is necessary for the success of your inside sales team.

3. Marketing Must Run Campaigns That Are Flexible

Prior to inside sales, it was typical to have long lead-time marketing campaigns and not get the results of their effectiveness until months later. So, marketing heads would draw up year-long marketing plans in November, and then wait until March-April to see whether the initial campaigns worked (or not). You had little access to data, and whatever little data you did get often took months to roll in.

Compare this with marketing campaigns today, and you will see two significant changes:

  • Marketing campaigns generate more data: You can launch a brand new marketing campaign, buy some PPC traffic to test your messaging, and get tons of actionable data within hours. If the data passes your benchmarks, you can then go ahead and launch it at scale, passing the leads to your inside sales team.
  • Inside sales teams generate results faster: Once the leads start rolling in, a competent inside sales team can close them within days. Thanks to these shorter inside sales cycles, your marketing team can get constant feedback on the campaign’s effectiveness.

In this scenario, the only way to succeed is by running agile campaigns that can accommodate feedback from inside sales. Your inside sales reps should be in constant touch with marketing, telling them exactly what works and what doesn’t. Marketing, in turn, should use this data to optimize the campaigns constantly for best results.

Key Takeaway

Make sure your marketing campaigns are flexible and adapt as per feedback from inside sales. If something doesn’t work, marketing should move quickly to change course. If something does work, marketing should increase spending on it.

4. Marketing Must Be Involved in the Entire Sales Process

It is inevitable that your prospects will raise objections in the course of the sales process. How effectively your reps can answer these questions will be instrumental in determining your win rate.

Traditionally, the responsibility for addressing objections falls upon sales reps. In my experience, however, you see a lot more success by offloading this duty to marketing and involving marketing in the entire sales process. This will also save your sales reps’ time since a majority of reps spend up to 30 hours a month producing sales material.

As an example, in my last company, our customers in the healthcare industry would go through the entire buyer’s journey, but raise objections about HIPPA compliance (required by government regulation) before making a purchase decision. Of course, our reps would answer their queries, but it was usually haphazard and dependent on the individual rep.

To meet these challenges, I directed our marketing department to collaborate closely with inside sales and gather a list of common customer objections. Marketing then went to work creating detailed material for each query and distributing it across the team. Any time a rep encountered an objection, he or she could use this informational material to move customers further along the sales cycle.

Thus, whenever our healthcare customers raised objections, they received a detailed whitepaper on HIPPA compliance. Since this document was common throughout the sales team, we could also answer customer queries in a consistent manner.

The results were telling. Our win rates increased dramatically, and we quickly became the leading SaaS Contact Center Solution for the healthcare industry.

Key Takeaway

Marketing can no longer just hand over leads to sales. It has to be involved in the entire sales process, producing informational material and helping sales reps address prospects’ objections in order to nudge them down the sales process. A professionally produced marketing document will work much better than a quickly drafted email from a sales rep in answering prospects’ questions.

5-Essential-Ways-Marketing-Must-Change-To-Support-Inside-Sales

5. Marketing Compensation Must Be Linked to Sales Performance

We’ve already discussed how marketing has to carry a leads quota. In addition, for true sales-marketing alignment, marketing’s variable compensation should be based on the inside sales plan achievement.

There are two very good reasons for this:

  • Marketing gets compensated based on its role: Once marketing is involved in the entire sales process and carrying a leads quota, a part of its compensation should be linked to its role in the sales cycle.
  • Marketing works better with sales: Sales often feels that marketing gets compensated even when sales does all the heavy lifting (i.e., making the actual sale). By linking marketing compensation to sales achievement, you will ensure that marketing is more involved than ever in helping sales achieve its goal.

Key Takeaway

Once marketing is more involved in the sales process, part of its variable compensation should be linked to sales performance (around 25%). This can also help in better sales and marketing alignment.

Conclusion

Over the last decade, inside sales has been a transformative force in sales organizations, especially in B2B sales. It has changed not only the way we sell, but also the way we market our products. The inside sales go-to-market model is here to stay and is only gaining momentum.

For inside sales to be successful, it is imperative that marketing adopt a few fundamental changes. This includes bringing more transparency to pricing, linking marketing compensation to sales performance, and involving marketing in the entire sales process.

These changes may be hard, but they are critical for modern business. They will help you sell more, run better sales teams, and most importantly, create the all-important sales-marketing fit necessary for business success.

About the Author: Mansour Salame is the Founder and CEO of FrontSpin (an inside sales SaaS provider). He is a hi-tech entrepreneur with multiple successful exits. He enjoys building high performing teams and is passionate about inside sales.

The Four Keys to Power in Email

By integrating the four keys to your email messaging strategy, you will ensure a productive, profitable and positive email experience for all.

Friday, 3 July 2015

Join WordStream for Marketing Festival Keynote & Conference in Brno #mktfest

The world of marketing doesn’t have to be dry, stuffy or corporate. This November, get your dose of top quality marketing education alongside incredible live band performances, plenty of networking and meetups, and a different party every night throughout the three-day Marketing Festival in Brno, Czech Republic.

This year, I’ll be opening the international marketing conference with a keynote on the most impactful trends in PPC marketing, today and in the future.

 Image of the crowd at Marketing Festival in Brno

Marketing Festival takes place November 26th to 28th in Brno, the second most populous city in the Czech Republic and the historical capital city of the Margraviate of Moravia. In this vibrant, authentic Czech setting, over 1000 marketers from around the world will have the opportunity to listen in on specialized lectures, hear about unique marketing case studies, and take part in a number of useful workshops.

Other speakers at Marketing Festival this year include:

  • Marty Neumeier, author of The Brand Gap and The Brand Flip;
  • analytics advocate Daniel Waisberg from Google London;
  • European SEO consultant extraordinaire Aleyda Solis;
  • Bart Schutz, customer psychology and neuropsychology expert;
  • Filipino SEO expert Jason Acidre, author of the Kaiser the Sage blog;
  • SEO expert and director of audience from Moz, Cyrus Shepard;
  • CRM and email expert Bjoern Sjut.

With its sessions, workshops and lectures on SEO, link building, PPC advertising, web analytics, content marketing and social media marketing, Marketing Festival in Brno is a comprehensive, must-attend conference. Those working in international markets or looking for the latest strategies and tactics in various global markets will especially appreciate the diverse speaker line up and content! Owner of Marketing Festival, Jindrich Faborsky, has even conducted thorough research to ensure the conference provides what attendees want.

Brno is a quick flight from London or a 30-minute train ride from Vienna. Join me in Brno this November for Marketing Festival - tickets are on sale now and with only 132 tickets left (out of a total of 1200!), they’re sure to sell out - get yours today!

13 Important Questions You Need to Ask Yourself Before Blogging

questions

What’s the most important factor of every blog post?

Quality.

But sometimes, it’s easy to find yourself in a grind, cranking out content because you think you’re supposed to.

That’s when quality suffers.

When it comes to blog posts, it’s really all or nothing. A “good” post will get the same engagement and traffic as a “bad” post.

You have to create outstanding posts on a regular basis for your content to make a real difference.

Willpower can help you create these posts, but studies have shown that people have limited willpower.

Did you know that of 86% of marketers who use content marketing, only 30% have a consistent content strategy?

These marketers don’t have the systems in place to maximize the return on their efforts.

If you are one of the 70% of marketers creating more content this year than last year, you need to ensure you maintain a high quality writing standard throughout your content creation.

To help you maintain that quality, I’m giving you 13 questions you should ask yourself before and after writing a blog post.

Not all of these will apply to your specific business, but most will. Once you read through this article, download this simple checklist of questions to keep you accountable. Go through them for every post to ensure your continuous success. 

1. “Who is this post for?”

Have you heard that when you write a post, you should do it as if you’re writing to one specific person?

It’s true. That’s how you craft an article that really resonates with someone.

If you run a new or small blog, this is a fairly easy question to answer: write to your target audience. Before each post, think of your customer avatar, and write to him/her.

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But what about once you grow?

All of a sudden, you’ve attracted different types of people with one or more shared interests.

For example, Quick Sprout readers are made up of many types of people. Some are beginners trying to learn about marketing; others are employed professional marketers; and yet others are trying to market their own small businesses. And there are a few more distinct types of readers on top of that.

When I write a post, I know that it’s likely not going to resonate with everyone—that only happens once in a blue moon. But that’s okay.

Most often, a piece of content will speak to one or two segments of my audience. As long as I change it up, they all will find at least a few articles per month they will enjoy. This is another reason why consistent content creation is important.

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Let’s look at some examples from Quick Sprout…

How to Make Custom Images for Your Blog Posts Without Hiring a Designer

Many beginner marketers don’t have the budget to hire a designer. This post was for them. Some small business owners might also find this article useful.

How to Come Up with Winning A/B Tests Using Data

This post was not meant for newbie marketers. While they will learn a few things, they won’t be able to apply them right away. This post was for marketers working with a significant amount of traffic and looking to increase already substantial profits.

Is It Worth Speaking at Conferences? 

There is a very small portion of marketers who have the opportunity or desire to speak at conferences, and yet I wrote this post—for them. Some beginner marketers might find it interesting and consider speaking at conferences in the future, but it’s unlikely they’ll be able to apply any of the insights right away.

If you happen to run a blog with decent traffic, make sure you create detailed reader personas you can target with each post. Don’t let any important segment feel neglected as you plan your content schedule.

2. “What is the purpose of this post?”

Now that you know who you’re writing the post for, you need to decide what you want the post to accomplish.

In general, a post has 4 purposes:

  • to entertain
  • to solve a problem
  • to encourage discussion
  • to teach (not always the same as solving a problem)

Purpose #1: Entertain

Almost all posts contain entertaining parts, but their main goal is not entertainment. Conversely, some posts have a main goal of being interesting and entertaining, with only a small educational part.

Example: The $100,000 Challenge: May Update

You might learn a few things from each challenge update, but more than anything, they are entertaining. A large portion of Quick Sprout readers have never built a site that’s profitable, and they have a great interest in trying or seeing how it’s done. This post serves as an inspiration to help them move towards their own blogging goals.

Purpose #2: Solve a problem

The fundamental reason why most blogs are created in the first place is to solve a problem for a specific type of reader. That problem is typically large and complex. Each blog post has the opportunity to solve a smaller problem within that overall problem.

Example: How to Engage and Persuade People Through Storytelling

Most marketers know the power of storytelling but struggle to implement it. This is a problem. This particular blog post shows them how to solve this specific problem.

Purpose #3: Encourage discussion

In order to build a community, you need to get your readers to talk. There are many ways to do so, but the main ones are to pose a question or make an outrageous claim or observation.

Example: How to Make $100,000 a Month Within 1 Year

This is a very short post where I laid out the challenge. Not only did I claim the ability to reach a huge goal, but I also asked for your opinions to decide which site I should create. This post is one of the most commented on Quick Sprout with over 2,300 comments.

Purpose #4: Teach

Solving problems and teaching are closely related and often represented in the same blog post. I’d classify teaching as sharing general knowledge your readers need to possess before they can address specific problems. Both are important if your readers are to reach their overall goals (the reason you started your blog).

Example: How to Avoid a Google Penalty

In this article, my readers learn both what causes Google penalties and what precautions they need to take to avoid them. Technically, the reader doesn’t have a problem yet as they don’t have a penalty. In this instance, you could think of teaching as problem prevention.

Multiple Purposes

Some posts combine multiple purposes. For example, the post How Spending $162,301.42 on Clothes Made Me $692,500 is both entertaining and educational as it teaches how much looking your best really means (that sounds more shallow than it is!).

3. “Why will my readers care?”

There is a small but important difference between this question and the previous—“what is the purpose of this post?”—question.

The previous question is about the purpose of the post from your perspective.

This question, however, addresses your readers’ point of view. It will help you frame the blog post.

For example, you may solve a problem with a post, but the reader doesn’t care about the problem. They care about the pain the problem causes.

Why does that matter?

Because there are 2 types of pain points, and both need to be approached differently when writing a blog post.

Type 1: Acute

Acute pains are those that hurt now. You will go to great lengths to solve them. If you find a blog post that tells you how to solve those hurts now, you’re happy to read it. These types of pains (like fixing a Google penalty) are straightforward to write about.

Type 2: Chronic

We often live with a minor pain that comes and goes. It’s not always severe enough to seek out a solution. From a marketing point of view, for example, such a pain might be the stress that comes with a hectic publishing schedule and subpar results.

The problem with trying to solve these pains for people is that almost everyone underestimates how important they are (because they don’t hurt that much right now). Furthermore, we feel that we can live with these pains.

When your blog post solves a chronic pain, you must first focus on making your reader feel the pain before you show them the solution.

If I’m writing about creating a content schedule, for instance, I’m not going to start the post with jumping right into the step-by-step process. I might not even include it in the headline as some people might dismiss it, thinking “I don’t really need that right now.”

Instead, I’d start by illustrating the pain. I’d cite credible statistics about how the lack of a content schedule is the number one reason for failed blogs. I’d describe in detail that without a content schedule, you will never achieve the results of the blogs you admire.

Once a reader relives the pain they’ve felt before, then they are receptive to a solution you present. Then it’s your job to present a solution that actually solves the problem for them.

4. “What is my unique angle?”

Over 7 billion people live on this planet. Most are with reasonably similar points of view.

An original thought is rare.

Type in almost any topic in Google, and you will find hundreds of thousands of relevant articles.

Does that mean you shouldn’t bother blogging at all? No.

Just because a topic has been written about thousands of times doesn’t mean it’s been written in a way that can help your audience in the best way.

You may be able to connect personal experience, opinion, or other seemingly unrelated topics to offer a new perspective. And this perspective is valuable.

When I search for “How to write a good blog post,” I get 270,000 results. But even in the first few results, I can see different angles presented by different authors:

  • how to do it when you lack motivation
  • how to do it fast
  • how to write so that people don’t just skim

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In fact, I’ve written my own take on this topic in my guide to writing a data-driven post.

So, how do you find an angle that no one else has written on?

It starts with research

Before writing any post, read through as many of the best articles on the subject as possible. If you don’t, you might be repeating one of them without even knowing it.

This happens all the time in the startup community. Someone believes they have a novel idea—all because they didn’t research enough to see they already have competition.

Once you know what’s out there, you can put your own perspective on the subject in a number of ways:

  • improve upon an existing angle – e.g., “write a good blog post as fast as a professional typist”
  • add personal stories – all personal experience is unique
  • add your opinion – while it shouldn’t be all about your opinion, your readers follow you because they value what you think
  • combine two topics – e.g., What Einstein Taught Me About Death

Whichever you choose, find a way to present an original angle. The simplest, although not most comprehensive, way to double-check you’ve found a unique angle is to simply search for your headline in quotations. You have a unique angle if you can’t find any other results.

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5. “What’s the best way to present my point?”

Throughout history, authors have expressed themselves through many different forms:

  • poetry
  • song
  • plays
  • books
  • journals
  • stone tablets…

Each form has its own advantages and disadvantages as a means of expressing a message. Some are more entertaining than others, while others are more informative. Some are great for long messages, and others are great for short ones.

When it comes to a blog post, you have a variety of formats to incorporate into your post:

  • text
  • images/gifs
  • video
  • infographics
  • audio
  • embedded social media (tweets, slideshows, etc.)
  • formatting (bullets, bold, font size, etc.)

They each have a specific purpose, and each has its own strengths and weaknesses.

Text

Almost all blogs are built on text. It’s by far the simplest, fastest, and cheapest way to convey a message. But it’s also often not very effective at getting messages across. Reading takes a lot of time, and people can process images up to 60,000 times faster than words.

Images

You can’t create a blog post with just standalone images, but they can be used to enhance your content. Images can quickly convey data in a clear way or provide simple instructions that would otherwise require complex text descriptions. There are many types of images you can use in your posts: charts, screenshots, animations, and more.

Sites, such as Buzzfeed, often base entire articles on images or gifs illustrating their points:

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Video

Some things need to be learned visually, and images may not be enough to help with that. If you’re giving an overview of a tool, it can take several images to show what you need to show. In contrast, a video that’s 30 seconds to 2 minutes long can often show the features in an easier-to-understand way.

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Infographics

If you know me at all, you know I love infographics. Not only do infographics generate more shares than regular posts, they also allow you to quickly highlight the most important aspects of a topic.

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As a bonus, it’s very easy to write a post about a topic and then create an infographic with the key takeaways that can be used for another post.

Audio

Podcasting has exploded in the past few years. There were over 1 billion podcast episode downloads in 2014. But that doesn’t mean you need to create a traditional podcast if your readers like audio. On some posts on the Crazy Egg blog, we embed a short “podcast” that summarizes the content in the article. Anyone who doesn’t like to read can listen instead.

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Interactive content

Interactive content is still fairly underutilized, but it’s a great way to get readers to engage with your blog post. If you can find a way to get a reader to take action on something you mention, it can help illustrate a point you’re trying to make.

Quizzes and calculators help readers learn and apply something immediately. For example, SilkRoad built a truly ugly calculator for their homepage to show prospects how much money they could save on their hiring and training procedures.

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Formatting

Decide which points are most important and need to be emphasized. Format the post so that these are the biggest and bolded on the page. In addition, you can (and should) use formatting to make your article more readable to lower your bounce rate.

Overall, you can prove your point in many ways. Think about which ones you can create and which ones will get your message across more effectively. Don’t be afraid to combine them if you believe it will be most effective.

6. “Does any research need to be done ahead of time?”

The reason that most marketers “get away” with not having a content schedule is because most of the time, they can write a post last minute.

I still don’t think that’s a good idea for a number of reasons, but aside from that, you can’t always write at the last minute.

This means you’ll either have to publish a subpar post (useless) or postpone posting altogether, which can have consequences of its own.

The reason why you can’t always write a post at the last minute is because some of them require work before you even start writing.

Most posts don’t require too much work. I typically spend about an hour researching my topic and finding useful statistics that support my points.

But not all research is like that.

If you need to interview someone, especially someone busy, it can take weeks to schedule a time when you’re both available.

If you need to collect specific data for a post, such as the results of a split test, that also can take weeks or months. For example, Bryan Harris split-tested the effects of removing his sidebar on VideoFruit. He couldn’t have done that overnight.

What if you need to analyze that data? That can take even longer. For example, HubSpot, among other companies, frequently publishes massive reports of benchmarks. The team needs to spend weeks or months collecting the data and finding important trends that can be presented as statistics.

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Ideally, you should ask this question when you first come up with the post idea. At the very least, ask it before you start writing so that you can complete all background work as soon as possible.

7. “Is my deadline reasonable?”

Before you start writing, you should always have a deadline—and a reasonable one at that.

If your deadline is too short, you’ll end up rushing the post and producing mediocre content. We all know how that goes: less traffic, less engagement, and fewer subscribers.

But having a deadline that’s too long isn’t good either.

Work fills the time allotted for it; that’s Parkinson’s law. Extra time gives you an excuse to slack off.

So what you really need is a reasonable deadline.

This means that this particular question has to be asked before you even start writing. It needs to be asked when you’re planning your content schedule.

Don’t have a content schedule? Make one. That’s the only way you’ll be able to produce great posts on a regular basis. It allows you to have a little buffer room in case a post takes longer than expected.

8. “Can I go the extra mile?”

To really stand out in the flood of content online, you need to write exceptional content.

Amazing content has to be many things:

  • interesting
  • useful
  • actionable
  • fun to read

Creating a great blog post is more like crafting a piece of art than simply producing a manual on how to solve a problem.

There are many ways to go the extra mile, but I’d like to highlight a few of my favorites.

a) Custom images

As discussed before, images can help you highlight and reinforce concepts. On top of that, they can be entertaining. Some blogs regularly use comics and images to illustrate key points:

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b) Spreadsheets

If you’re writing a blog post that advocates using a spreadsheet to solve a problem, give your readers a sample or template. This will increase the chances of them taking action. You can even use this as a content upgrade.

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c) Checklists

If you write a step-by-step guide, what’s more useful than a checklist? Create a simple checklist, and let your readers download it. Again, they will be more likely to use it and to associate any positive result that comes from its use with you.

d) Back up claims

When I write, I try to back up all statements with credible references. It’s the main principle of writing data-driven posts. References help readers trust you and your posts more than a simple opinion.

9. “How does this lead into my next post?”

At some point during the planning, writing, or editing process, ask yourself this question.

When you consider your next post, you have the opportunity to create cliffhangers. Make a note somewhere in the post about a related topic that you’ll be covering shortly in the future.

Additionally, knowing what you’ll be posting about next is extremely important if you’re about to launch a product. You need to write your post while keeping in mind what role it will play in your launch. It may be a case study, an educational post, or a post that highlights a chronic pain.

During the launch, you’ll email your subscribers a mixture of content and information about your product. It often makes sense to include links to recent blog posts to support your case studies or to educate subscribers—but only if you’ve planned relevant posts.

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10. “How will I promote this post?”

Just like it’s a good idea to plan your content in advance, it’s also a good idea to plan your promotion.

Not all forms of content promotion need to be considered during the writing of your blog post, but some do.

One of my favorite tactics is to simply email everyone I mention in a post, letting them know that I enjoyed their particular post and that I linked to it in my article. Most of them will be happy to read it and share it with their audiences if they liked my post.

Before you publish your post, carefully go through it to see if you missed any opportunity to mention someone’s work.

Note that while you could mention someone for the sake of getting a bit of extra traffic, I do recommend linking only to posts and resources that add value to your post.

11. “Will I repurpose this post?”

Repurposing content is one of the best ways to bring down the cost of each individual piece of content you produce.

If you have a limited budget, this is how you can consistently publish high quality posts.

If you ask yourself this question before you start writing, it will make your life a lot easier.

How?

Imagine if you’re writing a blog post and also plan to turn it into an infographic. Instead of having to pull out all your stats and main points later, you can put them into a secondary text file as you’re writing the post.

In addition, you can paste the URLs that you’ll put at the bottom as your sources in that document instead of going through your blog post later to get them one by one.

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12. “What do I want readers to do after reading this?”

Blogs can have many purposes, but each blog post should help you accomplish each one.

Let’s hope that by the end of a blog post, you’ve imparted some wisdom to your readers or discussed an important problem or topic.

There are two things you should include at the end of each post.

First, while you may think it’s obvious what your readers should do next, it usually isn’t that obvious to them.

You need to spell it out. Tell them exactly what they should do with the information in the post.

Secondly, include some sort of call to action (CTA). At this point, they’ve taken the time to read your whole post, so they obviously found it useful. This is your chance to ask for a small “payment” for the post.

Common CTAs include asking your readers to comment by answering a question (my favorite), asking them to share on social media, or asking them to sign up to your list.

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You might find that one type of CTA is more important to your business than another, so focus on that, and mix in the others when appropriate.

13. “How will I measure success?”

One of the hardest things about blogging for a business is tracking the results.

Not all posts are created equal. Some take weeks to write, others take hours. Some have custom images, some don’t. And almost all posts address different topics, which makes them hard to compare.

While we generally look to see whether we increased the number of backlinks, comments, or shares over a long period of time, these metrics aren’t very useful when determining if a single post is successful or not.

But we also know that the vast majority of engagement or results come within the first week or two of publishing a post. That gives us a time frame we can use to evaluate the results of each post individually.

Before you write the post, and while you are editing the post, ask yourself how you will measure its success.

Some posts are made to generate links and social shares, e.g., roundup posts.

Others are made to generate discussion, e.g., my earlier example of my $100,000 per month challenge introduction.

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Yet others are written to build relationships with influencers. A post can give you a reason to reach out and give them something of value.

You should regularly review the results of your past posts. The idea isn’t to deem each one a failure or success but to learn what does and doesn’t work for your business and your audience.

Conclusion

Nothing in this article is particularly complicated to apply—that’s the point.

These are simple questions you should ask yourself through your content creation process to make sure you don’t forget anything important.

I’ve put together a basic checklist you can print out and keep at your desk if you’d like: download it here.

I’ve said it before: consistency leads to success. Get in the habit of answering these questions for every post, and you will produce better content on a regular basis.

Now I have a question for you, which I’d like you to answer by leaving a comment below.

Which of the questions in this article is most important for your blog?